DN
Debbie N
1 reviews | Active since Dec 2012
25 May 2020, 11:33
Wesbank Driva Cover - Excessive increases in times like these....
I am appalled by the annual increases of Wesbank's Driva Cover. In these difficult times they are increasing my monthly premium by NO LESS than 25%!!!!!?!?!?!?!? Oh, and wait....they are delaying the "effective date" by a month to assist me during these difficult times???? When I queried this high percentage increase last year I had no response and clarification and I am sure I would be wasting my time trying to get to the bottom of this once more. I am not even going to contact them so they may assist. I will just start shopping for a more affordable option since I am not even driving my vehicle every day now working from home. I cannot possibly go through this process every year.
Helpful (0)
Replies (1)0
Replies (1)WesBank's replyOfficial
25 May 2020, 14:11Dear Debbie N,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply25 May 2020, 14:11
Official
Dear Debbie N,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
