DN
Debbie N

1 reviews | Active since Dec 2012

25 May 2020, 11:33

Wesbank Driva Cover - Excessive increases in times like these....

I am appalled by the annual increases of Wesbank's Driva Cover. In these difficult times they are increasing my monthly premium by NO LESS than 25%!!!!!?!?!?!?!? Oh, and wait....they are delaying the "effective date" by a month to assist me during these difficult times???? When I queried this high percentage increase last year I had no response and clarification and I am sure I would be wasting my time trying to get to the bottom of this once more. I am not even going to contact them so they may assist. I will just start shopping for a more affordable option since I am not even driving my vehicle every day now working from home. I cannot possibly go through this process every year.

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Replies (1)
WesBank
WesBank's reply25 May 2020, 14:11
Official
Dear Debbie N,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution