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Zondy M
1 reviews | Active since Mar 2009
31 May 2021, 12:01
Wesbank don't want to refund me my money!!!
I'm currently financed my car with Wesbank and I found someone who wants to buy the car, I called Wesbank to initiate the process, so when they hear that I want I have Money in Advance and would like to be refunded, Im now being given run arounds. I was asked for POPs, I sent them and now they keep on coming up with different excuses. Now I'm about to lose the buyer. Wesbank please reply to my emails and pay my R38 734 back.
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Replies (2)
WesBank's replyOfficial
31 May 2021, 16:48Dear Zondy
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply31 May 2021, 16:48
Official
Dear Zondy
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
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Zondy M's updateReviewer Update
04 Jun 2021, 13:21 Tina Du Toit from Wesbank contacted me the refund was paid to my personal account and the matter is settled. Thank you Wesbank!
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Zondy M's update04 Jun 2021, 13:21
Reviewer Update
Tina Du Toit from Wesbank contacted me the refund was paid to my personal account and the matter is settled. Thank you Wesbank!