Wesbank don't stand by there clients

Client service sucks. Paid accounts in full before end of term. Legal actions fees added to costs. I've tried to understand how but a very rude person tried explaining and I've tried my utmost best to understand what he was telling me. After making any form of arrangements Wesbank still continued with legal procedures. They don't tell you if you ask for a settlement amount that any of the legal fees that occurred is added in the settlement amount given. They are totally not up to scratch in the legal department nor at complaint center at Wesbank. Why not telling customers in the beginning what's included in the settlement. I've paid through my neck on interests. They made more than they would've and yet keep on demanding more and more sucking everything out of you. They are the worst service provider by far. Will never use Wesbank ever. Standard bank is in many ways better at this. Never ever had problems like this in my life. Why are they not open to anything especially in very difficult times. Thanks but no thanks. Ylure a money *** for them!!