HZ
Hector Z
1 reviews | Active since Jun 2016
15 Nov 2024, 13:32
WesBank don't live to their promise
I called WesBank last week since I saw an sms of 40% settlement and was told I will receive an email with the settlement amount. It's Friday today, 7 days of business, nothing. That's how they play with my mind and mess up my credit score.
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WesBank's replyOfficial
15 Nov 2024, 13:52Dear Hector Z,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply15 Nov 2024, 13:52
Official
Dear Hector Z,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution