Wesbank don't give a s**t about customers during covid

We are a catering business with no revenue due to lockdown. 3 weeks ago we app**** for financial relief but to date we have not had a single piece of communication from Wesbank. These lenders market themselves as these caring, supporting partners but Wesbank are most certainly not. Businesses and livelihoods depend on these financial relief measures, and while I understand the influx of requests, there is absolutely no excuse for 3 weeks of non communication. In 3 weeks a business can go bust and people loose jobs. So Wesbank, if you are going to promote these financial relief service, don't pay lip service, actually give a **** about your customers.