BH
Brian H

1 reviews | Active since Jun 2016

05 Oct 2016, 07:53

Wesbank doging the consumer protection act and protecting ************ Dealerships

<p>I purchased a vehicle from Jeep Bryanston, Wesbank did the finance, after that the dealership popped the head gasket on the car and now refuses to take responsibility for that.</p> <p>Wesbank who fincanced the vehicle said they would investigate with the dealership to find an amicable solution over a week ago and I am still waiting for them to come back to me.</p> <p>They also emailed me some snotty email claiming I would have received a roadworthy certificate when I purchased the vehicle, I rep**** 4 days ago and am still waiting for them to come back to me.</p> <p>Is this Wesbanks way of doging the consumer protection act and protecting ************ dealerships?</p>

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Replies (1)
WesBank
WesBank's reply05 Oct 2016, 09:22
Official

Good day

We have already been in contact with you to discuss the complaint. We are busy with discussions with the dealership and will revert when we have something of value to share with you. You can be assure that the matter is receiving the attention it deserves.

Thank you for your patience whilst we mediate on your behalf.

Kind regards

WesBank