WesBank doesn't know what customer service is

WesBank, another institution that will gladly take your money every month and then not help you when it matters most. I am trying to resolve an issue between you and my insurance for documents you claimed "were never received" yet I've personally sent these twice. Your call centre staff are rude, of the three people I spoke to all of them rushed me on my call, had no desire to assist me and were just damn rude as if I'd done something wrong.

Such pathetic service!