AM
Amisha M
1 reviews | Active since Feb 2016
30 Apr 2019, 14:55
Wesbank doesn't know how to keep up with todays times.
Refuse to update my residential address. I have provided them with the rates and taxes statement that I get from the City of Cape Town via email. And they refuse to update my address. The commissioner of oaths cannot certify something that is electronic. No one recieves post these days. Everything is electronic. I updated my address with FNB very smoothly, and I dont understand what the issue is because they fall under the same group.
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Replies (1)WesBank's replyOfficial
09 May 2019, 15:51Dear Amisha007,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS936E6.
Regards,
Neo Sithole
WesBank Service Resolution
WesBank's reply09 May 2019, 15:51
Official
Dear Amisha007,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS936E6.
Regards,
Neo Sithole
WesBank Service Resolution
