Wesbank doesn't care

In short, I contacted Wesbank to demand a refund on a vehicle that Haval claimed didn't have an issue. Only, we had evidence. Wesbank's agent, Elliot, didn't care to respond. I had to email him multiple times, and then he responded to say that he gave the query back to Haval...which is the complete opposite of what I wanted. Our vehicle kept dying on us, we reported it 3 times within 6 months, and we then demanded a refund, under the Consumer Protection Act. Wesbank still didn't respond, I logged a complaint and a week later, still no response. We have to drive with an unsafe vehicle while they claim both parties have to agreed to the cancellation of the sale, which isn't true according to the CPA. So, basically, Wesbank doesn't really get involved, even though they claim they do, and they also don't really care whether their clients are safe in their own vehicles. Absolutely will not recommend doing business with them.