WB
Werner B
1 reviews | Active since Jun 2019
13 Nov 2020, 10:09
Wesbank doesnt care.
client is owing 6 months of payments to Wesbank. He is in the midle of the ocean, with no ways to communicate. I contacted Wesbank as a 3rd party to try and enquirer on steps to follow. I have spoken to a Sue at the collections department, which couldnt help me. The i contacted her supervisor Mr Van Deventer. After explaining the situation he just refused to help me and ended the call. Customer care??
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
13 Nov 2020, 15:29Dear Werner B
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply13 Nov 2020, 15:29
Official
Dear Werner B
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution