SS
Sammyfish S
1 reviews | Active since Nov 2013
23 Dec 2021, 16:59
Wesbank doesn’t assist customers at all
So how long should I wait for the cross boarder letter from Wesbank? I am still waiting for the letter & what’s taking long now? No one communicated with me since I send the email requesting the letter. Why is Wesbank treating customers like dirt? I have sent all documents requested.
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
24 Dec 2021, 07:17Dear Sammyfish Sikhonde,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply24 Dec 2021, 07:17
Official
Dear Sammyfish Sikhonde,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution