QV
Quinton V

1 reviews | Active since Aug 2011

09 May 2015, 07:08

Wesbank doesn't want loyalty

I have been a Wesbank customer for a number of years now (multiple vehicles, pvt and business)<br> <br> This week I got a really shocking finance quote from Wesbank, the interest rate that they presented me for a new vehicle was much higher than the other providers that they dealership sent the finance application to.<br> <br> At first I told the dealer to only send it to Wesbank as I am sure they would give me the best service and rates. I am now very glad that he insisted on sending it to the other providers to.<br> <br> Guess the fact that I worked my way up to FNB private client status doesn't mean anything to their vehicle financing division...<br> <br> I haven't accepted the rate yet, but come Monday I probably will move to another provider

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Replies (1)
WesBank
WesBank's reply12 May 2015, 11:09
Official
Hello quinton.viljoen,

Thank you for your concerns highlighted. The respective management has been in contact with you to discuss the matter further and the interest rate has been agreed upon.

We trust that the matter was handled to your satisfaction.

Kind regards
WesBank