Wesbank does not value my Business

Poor Service from Melissa Pillay!

You know I am so disappointed at how you handled my application. You did not call me to explain why it is not successful and further explain what I need to work on Eg. Credit Score or Affordability. You did not call me to tell me other options or even ask for a much lower quote.

For your information:

I have a paid up Bond with FNB, I could use that as Collateral. I could reMortgage the House. I am fulltime Employed so I have additional income. I could even apply using my Payslip instead of the Business Account Finances.

I am a Business Account holder with FNB and I believe that I deserved much better service from you, but it seems my business is not good enough.

Can a Manager call me and apologise for this service and appoint somebody else to handle my application with the respect it deserves!