AW
Alec W
1 reviews | Active since Jul 2017
04 Apr 2023, 12:21
Wesbank does not reply to emails.
I have been trying to obtain an eNatis certificate (through an intermediary) for a few years now without response.
Emails are routinely ignored.
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Replies (1)
WesBank's replyOfficial
04 Apr 2023, 13:14Dear Alec Wicht
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply04 Apr 2023, 13:14
Official
Dear Alec Wicht
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution