JW
Jacques W
1 reviews | Active since Nov 2016
06 Jul 2021, 13:15
Wesbank does not honour its own agreements and hounds its clients.
Wesbank does not honour the terms of agreements reached and confirmed by them in writing. They rather choose to hound you even if your account is up to date. They with respect, don't read their own documents or check their files. The constant harassment of a paid account is astonishing. They will even result to threats and giving out your personal information to 3rd parties etc. You must seriously consider if you want this type of treatment and experience prior to signing with Wesbank.
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Replies (1)WesBank's replyOfficial
08 Jul 2021, 07:45Dear Jacques W,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply08 Jul 2021, 07:45
Official
Dear Jacques W,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
