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ntuthuzelo M

1 reviews | Active since Dec 2017

16 Apr 2020, 11:38

Wesbank does not care about their clients

Guys can you kindle assist me my company changed the salary dates to the last day of the month all my accounts have agreed to change but wesbank is refusing this is not my choosing its because of the covid 19 that is affecting the whole world but wesbank seems like they don't care about their clients well be advised wesbank that the wont be enough funds on my account on the 24th

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Replies (1)
WesBank
WesBank's reply16 Apr 2020, 12:26
Official
Dear Ntuthuzelo M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution