RV
Riaan V

1 reviews | Active since Mar 2009

19 May 2015, 12:14

Wesbank does not care about its clients

I have been a Wesbank customer for a number of years now (multiple vehicles)<br> <br> This week I got a really shocking finance quote from Wesbank, the interest rate that they presented me for a new vehicle was much higher than the other providers that the dealership sent the finance application to.<br> <br> I guess the fact that I do business with Wesbank, RMB and FNB doesn't mean anything to their vehicle financing division...<br> <br> I have no choice but to move all my accounts away from the Firstrand group. They are not interested in my business anymore!<br>

0
Replies (1)
WesBank
WesBank's reply19 May 2015, 17:10
Official
Hello naar,

Thank you for sharing your dissatisfaction with us, allowing us to rectify the matter.

We have been in contact with you regarding your interest rate on your new finance and an agreement was reached.

We trust that this matter was handled to your satisfaction.

Kind regards

WesBank