PG
Peter G
1 reviews | Active since Sept 2011
19 Oct 2015, 09:49
WesBank do not honor Agreements
Don't bother with having a written agreement with WesBank, as they won't stick to it.<br> After they tell you how much to pay each month, they will then add in extra charges as if there was never any agreement. <br> So why bother having an agreement with WesBank in the first place???<br> <br>
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WesBank's replyOfficial
21 Oct 2015, 13:15Hello 00Peter,
We thank you for allowing us the opportunity to investigate your concerns.
The relevant department has been in contact with you to clarify your concerns raised. Your accounts arrears status, as well as the additional charges have been discussed with you in detail. The arrear amount had increased due to the change of your instalment due date. A repayment arrangement has since been concluded on your behalf.
We trust that the matter was handled to your satisfaction.
Kind regards
WesBank
We thank you for allowing us the opportunity to investigate your concerns.
The relevant department has been in contact with you to clarify your concerns raised. Your accounts arrears status, as well as the additional charges have been discussed with you in detail. The arrear amount had increased due to the change of your instalment due date. A repayment arrangement has since been concluded on your behalf.
We trust that the matter was handled to your satisfaction.
Kind regards
WesBank
WesBank's reply21 Oct 2015, 13:15
Official
Hello 00Peter,
We thank you for allowing us the opportunity to investigate your concerns.
The relevant department has been in contact with you to clarify your concerns raised. Your accounts arrears status, as well as the additional charges have been discussed with you in detail. The arrear amount had increased due to the change of your instalment due date. A repayment arrangement has since been concluded on your behalf.
We trust that the matter was handled to your satisfaction.
Kind regards
WesBank
We thank you for allowing us the opportunity to investigate your concerns.
The relevant department has been in contact with you to clarify your concerns raised. Your accounts arrears status, as well as the additional charges have been discussed with you in detail. The arrear amount had increased due to the change of your instalment due date. A repayment arrangement has since been concluded on your behalf.
We trust that the matter was handled to your satisfaction.
Kind regards
WesBank