WG
Winnie G
1 reviews | Active since Apr 2018
08 Feb 2019, 19:52
Wesbank dissapoints
Not helpful after making payment on the 4th Feb for enatis car registration papers and promised documents within seven working days, when i called today to check on progress im told the papers are not even in my folder and no work order was loaded in the system. It's frustrating because I need to register and get a disc for a new car. I am highly disappointed
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WesBank's replyOfficial
11 Feb 2019, 10:06Dear winnie-tshifhiwa-gumula,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8C3AD.
Regards,Neo SitholeWesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8C3AD.
Regards,Neo SitholeWesBank Service Resolution
WesBank's reply11 Feb 2019, 10:06
Official
Dear winnie-tshifhiwa-gumula,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8C3AD.
Regards,Neo SitholeWesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8C3AD.
Regards,Neo SitholeWesBank Service Resolution