AW
Andre W
1 reviews | Active since Jun 2013
26 May 2021, 22:25
Wesbank Discriminating
I have been a loyal customer of Wesbank for more than 15 years, buying Toyota, Jaguar, Range Rover, settle my last account November 2020, I apply to purchase a repossessed vehicle from Midrand. I offered 45 % deposit and my application was denied only on race!, I have all the credentials as a successful businessman for 35 years. White South africans musty boycott Wesbank, I will continue to advise people o n social media on Wesbanks ************** policy. Previously I purchased a R1 250 000 vehicle in 10 minutes, they adobted the ANC discrimation policy. I will not even give them one star, they minus 1 000 000.
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Replies (2)
WesBank's replyOfficial
27 May 2021, 08:34Dear Andre,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
WesBank's reply27 May 2021, 08:34
Official
Dear Andre,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
AW
Andre W's updateReviewer Update
27 May 2021, 11:32Their was unfortunately a technical glitch causing the confusion in declining my application. The matter has been addressed swiftly, and the matter was resolved within a hour. Wesbank have proofed that they do not discriminate against white people. I will continue to do business with Wesbank as my number one motor vehicle finance institution. I apologize for my previous comments as my statement was unfounded and I react negatively, as I was upset with the original outcome.
AW
Andre W's update27 May 2021, 11:32
Reviewer Update
Their was unfortunately a technical glitch causing the confusion in declining my application. The matter has been addressed swiftly, and the matter was resolved within a hour. Wesbank have proofed that they do not discriminate against white people. I will continue to do business with Wesbank as my number one motor vehicle finance institution. I apologize for my previous comments as my statement was unfounded and I react negatively, as I was upset with the original outcome.