MvdW
Marius van der Walt

1 reviews | Active since Mar 2009

16 Sept 2025, 07:19

Wesbank disappoints time and time again

This is the second time I request Wesbank to intervene on a vehicle (motorbike) I bought though them from a dealership (which means this vehicle is still theirs and their liability until I paid it off) and the dealership is clearly in the wrong relative to the CPA 68 law of 2008. The dealership even accepted fault. The last was the dealership WILL have the motorbike ready by this Friday. Now the story is changing again. It is now almost a year and once again this dealership (Big Eazy Custom Bikes) is sweet talking Wesbank. I asked Wesbank to help me with this issue and once AGAIN they are kind to the dealership and less so with me. What has happened in South Africa. If this goes on, I will not recommend anyone financing through Wesbank because they clearly do not have your interests at heart. I am waiting for my Lawyer for options. The person at Wesbank not helping me is ***

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Replies (1)
WesBank
WesBank's reply16 Sept 2025, 07:45
Official
Dear Marius, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution