CB
Cornel B
1 reviews | Active since Jun 2019
03 Mar 2020, 15:18
Wesbank declines application due to insurance company enquiries on bureau!!
As a loyal customer I did an application with Wesbank for finance. The application got decline due to the enquiries on my profile which was allegedly from micro loan companies but in fact the enquiries are in fact from Insurance companies which the bureau clearly show like Hollards, Discovery insure, Outsurance, Miway, Santam, king price. so infact if you shop around fro insurance don't even bother applying at Wesbank
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Replies (1)WesBank's replyOfficial
04 Mar 2020, 08:50Dear Cornel B,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply04 Mar 2020, 08:50
Official
Dear Cornel B,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
