SR
Stella R
1 reviews | Active since Dec 2024
23 Dec 2024, 18:48
WesBank December Debit Orders
I received an SMS from WesBank indicating that they will process my debit order earlier in December. I opted out by replying NO and they still went ahead and processed it earlier. This is unacceptable. My contract states the last working day of the month and not any day chosen by WesBank.
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WesBank's replyOfficial
24 Dec 2024, 07:26Dear Stella Rossouw
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply24 Dec 2024, 07:26
Official
Dear Stella Rossouw
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution