CvdW
Charl van der Westhuizen
1 reviews | Active since Jun 2014
03 Oct 2019, 12:54
WesBank Debt Review Centre
My first correspondence started on the 23rd August 2019. My account has been paid in full and there is a refund as well. Because I am under debt review they waiting for paperwork to proof that I paid. The paperwork has been send 3 times. I am still waiting for a response or what is happening. This morning I tried 3 times to phone the Debt review centre WesBank but no answer. Please sort this out because if you do not finish on your side my debt review company cannot start with the clearance process. Account ***
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Replies (3)
WesBank's replyOfficial
03 Oct 2019, 15:36Dear Charl,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply03 Oct 2019, 15:36
Official
Dear Charl,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
CvdW
Charl van der Westhuizen's updateReviewer Update
03 Oct 2019, 15:44Thank you so much
CvdW
Charl van der Westhuizen's update03 Oct 2019, 15:44
Reviewer Update
Thank you so much
CvdW
Charl van der Westhuizen's updateReviewer Update
08 Oct 2019, 15:25After I have put this on Hellopeter I received excellent service. Thank you for the turnaround. I will give you another chance!!
CvdW
Charl van der Westhuizen's update08 Oct 2019, 15:25
Reviewer Update
After I have put this on Hellopeter I received excellent service. Thank you for the turnaround. I will give you another chance!!