MK
Mohammed K
1 reviews | Active since Jun 2010
22 Apr 2022, 16:10
Wesbank debiting my account for a car I don't have.
Webuycars cancelled a deal that was financed. They paid me back my deposit, but Wesbank continues to debit my account for a car I don't have!!!
Helpful (0)
Replies (2)0
Replies (2)
WesBank's replyOfficial
22 Apr 2022, 17:07Dear Mohammed,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply22 Apr 2022, 17:07
Official
Dear Mohammed,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
MK
Mohammed K's updateReviewer Update
26 Apr 2022, 12:23Hi Wesbank, the amount has still not been refunded and the account is still listed on my profile. - Two promises by the resolution team not honored and counting. Please advise urgently?
MK
Mohammed K's update26 Apr 2022, 12:23
Reviewer Update
Hi Wesbank, the amount has still not been refunded and the account is still listed on my profile. - Two promises by the resolution team not honored and counting. Please advise urgently?