1 reviews | Active since Jan 2015
Wesbank Debiting Account for Settled Car
<p>Good day.</p> <p>I recently sold one of my vehicles that was financed through Wesbank. The car was settled on the 29th of October and I was told that no debit order will be processed. On the 1st of November my account was still debited. This money has to be paid back to me.</p> <p>I logged a case with the Premiers bankers, they said they escalated it to Wesbank and Wesbank will phone me. NO RESPONSE yet. They are very quick to take the money, but when they have to pay it back you never hear from them.</p>
Dear Estiaan,
We acknowledge receipt of your complaint and thank you for affording us the opportunity to respond.
We have referred the matter to the relevant finance management and your refund has been processed accordingly. We had clarified the reason for the deduction over the phone. All this was confirmed with you over the phone.
We trust that you find the above in order.
Kind regards,
WesBank
Dear Estiaan,
We acknowledge receipt of your complaint and thank you for affording us the opportunity to respond.
We have referred the matter to the relevant finance management and your refund has been processed accordingly. We had clarified the reason for the deduction over the phone. All this was confirmed with you over the phone.
We trust that you find the above in order.
Kind regards,
WesBank