ND
Nini D
1 reviews | Active since Feb 2022
01 Jun 2024, 07:51
Wesbank Debited My account without Authority
I made advance payments into my wesbank account for my vehicle, then i phoned the bank to make an arrangement to skip two debit orders because the advance will cover it instead wesbank went an processed a debit order that i did not authorize on a different account from another bank. Wesbank is such a greedy bank and can break the law to debit anyone without authority. I want the financial authorities to start tightening the ability of banks like Wesbank to stop debiting clients without a mandate. I have been with Wesbank for years and all my vehicles are with them and this is how they repay me.
Helpful (0)
Replies (1)0
Replies (1)WesBank's replyOfficial
03 Jun 2024, 07:35Dear Nini Dyule,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply03 Jun 2024, 07:35
Official
Dear Nini Dyule,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
