wesbank deal cancellation

Good day,

I am writing this to express my disappointment in a dealership Wesbank has partnered with. I have purchased a vehicle from EAE motors in vereeniging which since day 1 has been giving me problems. I have been to everyone in the dealership to try and assist with this problem and have been pushed away. The car has been into the dealership 3 times, with a mechanic for 3 weeks and still has returned with the same problem. No fault was reported to me when purchasing the vehicle hence I would like to identify this *****!!!

I have reported the incident within 7 days of receiving the vehicle and wanted my deal cancelled however it has been refused. I cannot pay for a car that I hardly drove the vehicle for a week and want this vehicle returned and deal cancelled with IMMEDIATE EFFECT.

The complaint has been logged with Rodney Nadar, Albert Laubscher and Zamakuhle Makhubu at Wesbank ref no : CRSCBE6C and still the vehicle that was returned to me in the same condition.

This very unprofessional dealership which Wesbank has partnered with is very rude and not helpful in any way, they even mentioned that they will not take responsibility and referred me to the OMBUDSMAN. They have been pushing me from pillar to post and nobody wants to take responsibility for this. PS: I can lodge a complaint with the ombudsman however would like to give Wesbank an opportunity not only to rectify this problem but many others as having looked at hello peter this dealership is a problem and in my opinion should be removed from your approved dealership panel, as I am 100% sure they don’t meet the criteria to be an approved dealership with any financial institution.

I would appreciate your soonest response in this regard as my first payment is due end of March and I don’t see it fit for me to make this payment towards this vehicle!!!!