MH
Mike H
1 reviews | Active since Jul 2018
10 Jun 2022, 13:29
Wesbank customer services non existant
I have a very old account with Wesbank which I now see is on my credit profile. When I contact Wesbank I keep getting told to speak to Mahau. I have called Mahau now several times but only get as far as the answering services. It is impossible to speak to Mahau so how do I get this sorted out????
Helpful (0)
Replies (2)0
Replies (2)
WesBank's replyOfficial
10 Jun 2022, 14:02Dear Mike H
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
WesBank's reply10 Jun 2022, 14:02
Official
Dear Mike H
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
MH
Mike H's updateReviewer Update
17 Jun 2022, 12:20Good day, I am still waiting for a reply to sort out this old account.
MH
Mike H's update17 Jun 2022, 12:20
Reviewer Update
Good day, I am still waiting for a reply to sort out this old account.