FH
Frikkie H

1 reviews | Active since Jun 2011

28 Feb 2025, 02:55

Wesbank Customer Service Sucks!

I have been waiting for almost a month now for Wesbank to finance the sale of my private vehicle to the prospect buyer that has been approved. I will most certainly advise my friends, family or any prospect buyer/seller NOT to use Wesbank, but to look for alternative Finance houses. Their "processes" do not meet the level of Customer Experience required!

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Replies (1)
WesBank
WesBank's reply28 Feb 2025, 07:31
Official
Good day Frikkie H

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
  
We will be in touch with you to resolve this matter.