RF
Ruben F
1 reviews | Active since May 2019
14 Jan 2020, 16:16
WesBank customer service sucks!
Yeah nah! Waiting an hour on the line is unacceptable. And ****it if the guy that speaks while on hold repeats his message one more time i'm going to lose my ****! This is really really bad service!!!!!!!! WesBank you suck! I'll rather go to ABSA.
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Replies (2)0
Replies (2)
WesBank's replyOfficial
15 Jan 2020, 08:27Dear Ruben Farber,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply15 Jan 2020, 08:27
Official
Dear Ruben Farber,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
RF
Ruben F's updateReviewer Update
15 Jan 2020, 13:40I scheduled to be called at 1pm today and have still not been assisted. Your customer service is very very very bad.
RF
Ruben F's update15 Jan 2020, 13:40
Reviewer Update
I scheduled to be called at 1pm today and have still not been assisted. Your customer service is very very very bad.