NS
Nobahle S
1 reviews | Active since Sept 2015
21 Dec 2022, 08:56
Wesbank Customer Service Apalling & Disheartning
The service provided by the people who answer the phone at Wesbank is absolutely appalling and dissapointing. Every person you speak to is incredibly rude, they talk over you and not to mention hang up before the conversation is over and transfer you to a line that doesn't work so you don't get the help you require. Saddened by this because I just switched to FNB and also chose to be financed by them for my new vehicle. BIG mistake because the next few years are about to be Hell.
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Replies (1)WesBank's replyOfficial
21 Dec 2022, 09:08Dear Nobahle S
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
WesBank's reply21 Dec 2022, 09:08
Official
Dear Nobahle S
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
