Wesbank customer service

Terrible service after applying for 3 month debt relief with wesbank which was approved , suddenly in my 3rd month my account appears to be in arrears with FNB by 1 month., now with my account with wesbank being in arrears which i was told would not happened this has had a ripple effect on my FNB profile by showing my account as not being in good standing and therefore causing me to not qualify and earn rewards through FNB eBucks. I have queried this with wesbank with fnb and no-one seems to care. I am 1 step away from blasting this on social media because i dnt understand what more i should do to get fedback and a resolution. Before taking up the relief i queried if this exact thing would happen with each and every person i spoke to and every time i was assured it would now. This is the worst service i have ever received. Jemaine Manilal.