lL
londiwemalondi L
1 reviews | Active since Jan 2017
18 Apr 2024, 15:56
Wesbank customer care department is nonexistent.
Wesbank customer care department is full of nonsense. Those consultants are not picking up calls and I am so annoyed. 2 days has passed of me trying to communicate with them but no one answering the phone.
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Replies (2)
WesBank's replyOfficial
18 Apr 2024, 16:05Dear Londiwe
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply18 Apr 2024, 16:05
Official
Dear Londiwe
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
lL
londiwemalondi L's updateReviewer Update
23 Apr 2024, 13:55The matter was resolved. Thank you for following through and communicating with me.
lL
londiwemalondi L's update23 Apr 2024, 13:55
Reviewer Update
The matter was resolved. Thank you for following through and communicating with me.