RP
Rudi P
1 reviews | Active since Jan 2016
03 Jan 2016, 15:28
Wesbank cross border letter & website issues
After having waited for my cross border letter in December for 10 days, making me late for my holiday travels, I now tried to log in to wesbank to request another border letter. The site would not send me an OTP to enable me to log in to my own account. How is it possible that an organization like wesbank can be this useless...
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WesBank's replyOfficial
04 Jan 2016, 12:34Hello GRduPlessis,
Thank you for bringing this matter to our attention, affording us the opportunity to investigate and provide feedback.
A WesBank representative has made contact with you to apologize for the service you have received. We assure you that the shortcoming is being investigated and addressed to prevent any similar occurrences.
Yours sincerely
WesBank
Thank you for bringing this matter to our attention, affording us the opportunity to investigate and provide feedback.
A WesBank representative has made contact with you to apologize for the service you have received. We assure you that the shortcoming is being investigated and addressed to prevent any similar occurrences.
Yours sincerely
WesBank
WesBank's reply04 Jan 2016, 12:34
Official
Hello GRduPlessis,
Thank you for bringing this matter to our attention, affording us the opportunity to investigate and provide feedback.
A WesBank representative has made contact with you to apologize for the service you have received. We assure you that the shortcoming is being investigated and addressed to prevent any similar occurrences.
Yours sincerely
WesBank
Thank you for bringing this matter to our attention, affording us the opportunity to investigate and provide feedback.
A WesBank representative has made contact with you to apologize for the service you have received. We assure you that the shortcoming is being investigated and addressed to prevent any similar occurrences.
Yours sincerely
WesBank