kW
karen W
1 reviews | Active since Aug 2011
04 Oct 2019, 11:02
wesbank ******
I sold my car and the buyer settled my debt with the bank including my current debit order on the 1st i send thru a copy of the payment and to date have not had a refund, this morning i phone and find out it hasnt even gone to the accounts for refund i want my money today as four days to refund is *******
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WesBank's replyOfficial
04 Oct 2019, 12:29Dear Karen W,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply04 Oct 2019, 12:29
Official
Dear Karen W,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution