SH
Steyn H
1 reviews | Active since Dec 2018
05 Nov 2020, 14:06
Wesbank = *********
So before lockdown my vehicle installment was R7200/m, during lockdown our business closed temperarily for lockdown, I opted to take the payment holiday. My vehicle installment now is R8145/m
So my installment went up by R945 a month for taking a 3 month payment holiday.
That means for me, because of the payment holiday, will be paying R31200 more on my vehicle till the end of my finance period. How is this even legal?
I will NEVER finance through them again, wesbank doesn't care for their customers, my wife will also not use their services going forward. I will also relay this to all my family and friends.
Wesbank, thanks for not caring, I am only one customer, but a lost customer for life.
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Replies (1)WesBank's replyOfficial
05 Nov 2020, 16:33Dear Steyn H,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply05 Nov 2020, 16:33
Official
Dear Steyn H,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
