LM
Lesley M

1 reviews | Active since Apr 2018

24 Apr 2020, 14:21

Wesbank credit insurance

Good day

I have contacted Wesbank about claiming on my insurance on my loan. I have emailed, and phoned. I was told that the interruption on employment did not cover the Covid 19 Lockdown.

This is *******. What else is this but an interruption in income, that is why our president is trying to assist.

I wish to odge a claim on the insurance to cover my premium for the duration on the lockdown.

0
Replies (1)
WesBank
WesBank's reply24 Apr 2020, 14:44
Official
Dear Lesley Meise,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution