Wesbank CPP on Finance Vehicle
<p>My wife and i app**** for a Motorcycle finance at Cayenne through Wesbank, i have checked the Contract and there is an amount of R196.00 monthly for CPP ( Customer Protection Plan) </p> <p>Is this Service not Optional???? Should i not be asked first before it is added onto the Contract? because we have a Life Cover and other insurance policies sufficient to secure.</p>
Good day,
Thank you for raising your concerns and allowing us the opportunity to respond.
The relevant manager has made contact with you and the Customer Protection Plan on the finance application has been discussed with you. The cover is not manditory and is offered to clients to protect them should something happen, however these value added products offered, are taken on the costomers choice .
Regards,
WesBank
Good day,
Thank you for raising your concerns and allowing us the opportunity to respond.
The relevant manager has made contact with you and the Customer Protection Plan on the finance application has been discussed with you. The cover is not manditory and is offered to clients to protect them should something happen, however these value added products offered, are taken on the costomers choice .
Regards,
WesBank
Good Morning
Thank you for your prompt response, Can it please be removed from my Contract.
Thank you
Good Morning
Thank you for your prompt response, Can it please be removed from my Contract.
Thank you
Good day,
We have been in contact with your wife to discuss the Customer Protection Plan on the finance and feedback was provided to her.
Kind regards,
WesBank
Good day,
We have been in contact with your wife to discuss the Customer Protection Plan on the finance and feedback was provided to her.
Kind regards,
WesBank