Wesbank Covid 19 Payment holiday ****

Item: WesBank
Rating: 1
Author: Vicky C

I app**** for the Covid 19 Payment holiday on my vehicle. They charged me interest plus 5 time ufc restructuring fees per month. In July they charged Over R3000 ufc restructure fees. This is theft. Not notifying me of any of this. They just charge it on to your account. I have completely loss all respect for Wesbank

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Replies (1)

WesBank's replyOfficial

21 Jul 2020, 10:27

Dear Vicky C

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution

WesBank's reply21 Jul 2020, 10:27

Official

Dear Vicky C

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution