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mduduzi M
1 reviews | Active since Oct 2020
05 Oct 2023, 11:18
Wesbank Country worse service
Wesbank takes the cup of being the country worse of service providers. Last I receive such worse service was during apartheid - actually Wesbank reminds me of apartheid. They simply dont care and are not bothered. The reviews speaks for itself. The request was made on the 4 August and payments made on 7 August 2023 for a duplicate car registration, numerous follows up done. No single decency of a reply or acknowledgement. Months late on, they query documents and process which was dully followed on initial contact. What ever tone or escalation done, even to senior management - its the same. Apartheid type services
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Replies (1)WesBank's replyOfficial
05 Oct 2023, 11:40Dear mduduzi M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply05 Oct 2023, 11:40
Official
Dear mduduzi M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
