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mduduzi M

1 reviews | Active since Oct 2020

05 Oct 2023, 11:18

Wesbank Country worse service

Wesbank takes the cup of being the country worse of service providers. Last I receive such worse service was during apartheid - actually Wesbank reminds me of apartheid. They simply dont care and are not bothered. The reviews speaks for itself. The request was made on the 4 August and payments made on 7 August 2023 for a duplicate car registration, numerous follows up done. No single decency of a reply or acknowledgement. Months late on, they query documents and process which was dully followed on initial contact. What ever tone or escalation done, even to senior management - its the same. Apartheid type services

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Replies (1)
WesBank
WesBank's reply05 Oct 2023, 11:40
Official
Dear mduduzi M,
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution