LM
Lerato M
1 reviews | Active since Oct 2022
30 May 2023, 10:33
Wesbank Corporate finance
I have an app**** for vehicle finance a month ago through my company and was approved however till this day I have been waiting for feedback after sending additional documents that you have requested for. Last week I app**** for something smaller and cheaper however still, there hasn’t been any response. I have tried contacting Wesbank Corporate for the past two weeks, the line rings for 10 minutes however calls are not getting answered.
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WesBank's replyOfficial
30 May 2023, 11:30Dear Lerato Mbonjwa,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply30 May 2023, 11:30
Official
Dear Lerato Mbonjwa,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution