1 reviews | Active since Aug 2013
Wesbank continuing to give away customer details
So, since I moved my vehicle finance to Wesbank I have been called non-stop by businesses who confirmed that Wesbank gave them my details to sell value added products to me.
It got so frustrating that I phoned Wesbank to inform them that I should be removed from all marketing consent databases. This request was already made to them on 27 July 2020 However two weeks later and it has not stopped.
The main problem I have with this Wesbank is that your partners have a horrible phone etiquette and are disrespectful towards your clients. some even not having the respect for your clients for understanding my request not to be bothered but just throwing the phone down in my ears or ignoring my requests to speak to their managers. When you give out my detail to these types of people then it shows a lack of respect that you have for me as a client.
Please stop this as it getting to a stage where I would rather move my finance to somebody else than to be abused by your partners like this. I would appreciate it if you could remove me from all your lists AND to inform all your partners/agents/telephone centers to remove me as I will continue to write bad reviews about you for as long as this continue.
