TZ
Thule Z

1 reviews | Active since Feb 2018

20 Sept 2019, 11:38

Wesbank continues to **** me

Wesbank continues scanning me. they don’t want to pay the refund on my account. I am told I can only use the refund as an advance payment. I don’t understand why am I being dictated on what to do with my money?!! I paying my installment on time, there is no missed payments in my account!! I want my refund to be payed in my account!!! it’s not your money, it is my money!

0
Replies (1)
WesBank
WesBank's reply20 Sept 2019, 13:38
Official
Dear Mr. Zitha
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution