Wesbank contact centre service
Called the vehicle finance dept on the below number (0861) 288-272 I had to hold on the line for over 15 minutes and nobody answered, bought more airtime and tried new business, phone was answered in 1 minute, the guy couldnt call me back and then my airtime cut off again, what ****ing bull **** service is this, so quick to sign up new business but cant take care of existing customers I am so ****ing ****ed off now, someone needs to contact me today to rectify an issue that was half solved. Really really bad service.
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WesBank's replyOfficial
05 Dec 2018, 16:09Dear Brandon Breezy Beyers
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS85EAC.
Regards,
Tina Du Toit
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS85EAC.
Regards,
Tina Du Toit
WesBank Service Resolution
WesBank's reply05 Dec 2018, 16:09
Official
Dear Brandon Breezy Beyers
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS85EAC.
Regards,
Tina Du Toit
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS85EAC.
Regards,
Tina Du Toit
WesBank Service Resolution