HK
Hein K
1 reviews | Active since Jun 2021
10 Jun 2021, 10:44
WesBank communication no show
Trying to get a settlement letter from Wesbank for almost a week now, no reply to emails, calls anything. Just getting a message that they are experiencing technical difficulties. How can a bank that brags that they are the biggest car and asset financier in the country be this poor. Can you please send me a settlement letter so that I can settle my dept and sell my car.
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Replies (2)HK
Hein K's updateReviewer Update
10 Jun 2021, 10:51Can’t even get my username right
HK
Hein K's update10 Jun 2021, 10:51
Reviewer Update
Can’t even get my username right
WesBank's replyOfficial
10 Jun 2021, 11:39Dear Hein,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply10 Jun 2021, 11:39
Official
Dear Hein,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution