Wesbank ... clueless clueless clueless

I purchased a Nissan Primera in October 1998. I financed it through Wesbank and completed the payments in (I think 2003.

I am now trying to sell the vehicle but it is still registered to Wesbank. I need to register it in my name and have repeatedly supp**** the company with the documents it requested, I have paid the requested fees, I have supp**** proof of payment.

I have tried getting to speak to a human ... nothing.

And I keep getting emailed the same questions. Time after time after time Seriously people - can't you read?