FB
Ferdinand B
1 reviews | Active since Dec 2017
05 Nov 2018, 11:47
Wesbank Closing of acounts pathetic
After i paid my acount in full on the 29 th of june 2018, my ITC is still not ammended, i keep on phoning and speaking to employees from wesbank , no one seems to care.
I needed to get the documentation from MBD to show its settled and sent it to 3 employees from wesbank .They promise everyday to phone me back and they never do.
This is the worst servive anyone can ask for . Tumelo Mokwebo , a team leader just drops the phone call as soon as i tell her nothing is being done.
I will not recomend this service to anyone anywhere.
It is pathetic.
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Replies (1)0
Replies (1)WesBank's replyOfficial
05 Nov 2018, 12:54Dear Ferdie95,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8014B.
Regards,
Neo Sithole
***
WesBank Service Resolution
WesBank's reply05 Nov 2018, 12:54
Official
Dear Ferdie95,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8014B.
Regards,
Neo Sithole
***
WesBank Service Resolution
