SB
Sidney B
1 reviews | Active since Jan 2020
14 Aug 2023, 11:52
Wesbank - Cashpower punishment
Last week I wrote a review about Cashpower - Wesbank. The service and client care was not there. Suddenly my wife received a SMS from Wesbank informing her " Congratulations your loan was approved. She received a DebiCheck and also accepted it. The next moment after my review on Hello Peter. I received a SMS to inform us that the loan was declined. Now it seems to me that as soon as you try to get a matter resolved, the involved company penalizes you. Please think twice before you want to do business with Wesbank - Cash Power
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WesBank's replyOfficial
14 Aug 2023, 13:04Dear Sidney B,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply14 Aug 2023, 13:04
Official
Dear Sidney B,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution