IS
Ian S
1 reviews | Active since Jan 2013
17 Dec 2024, 08:37
WesBank car finance support MIA
Wesbank's after-sales support is completely non-existent. Trying to get in touch with anyone there is like searching for the Loch Ness Monster—impossible. It's absolutely pathetic. If you do manage to get through after 20+ minutes, heaven forbid they transfer you, because then you'll be on hold for another 20 minutes. This is a direct appeal to the CEO: There's a serious issue that needs immediate attention. Fix it!
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WesBank's replyOfficial
17 Dec 2024, 09:21Dear Ian van Staden
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply17 Dec 2024, 09:21
Official
Dear Ian van Staden
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution